SM Seaside City Cebu, Cebu City, Philippines
+63 32 520 5500
Mon-Fri: 8:00-17:00, Sat: 8:00-12:00

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

Last updated: December 2024

1. Introduction

ConstructCore ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website constructcore.cc or use our construction and engineering services.

By accessing our website or using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

This policy applies to all information collected through our website, mobile applications, and services, as well as any related services, sales, or marketing activities.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website or mobile applications
  • Register for an account or service
  • Subscribe to our newsletters or marketing communications
  • Request quotes for construction services
  • Contact us for customer support
  • Participate in surveys, contests, or promotions
  • Apply for employment or contractor opportunities

2.2 Types of Personal Information

The personal information we may collect includes:

  • Contact Information: Name, email address, mailing address, phone number
  • Professional Information: Company name, job title, industry, business address
  • Project Information: Construction project details, budget, timeline, location
  • Financial Information: Payment details (processed securely by third parties), billing addresses
  • Technical Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages visited, time spent on site, clickstream data, referring URLs

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, social media platforms, and analytics providers, to help us better understand our users and improve our services.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision

To provide, maintain, and improve our construction and engineering services, including processing quotes, managing projects, and delivering customer support.

Communication

To communicate with you about our services, respond to your inquiries, send technical notices, updates, and security alerts.

Marketing and Promotion

To send you marketing communications about new services, projects, industry insights, and special offers (with your consent).

Analytics and Improvement

To analyze usage patterns, improve our website functionality, develop new features, and enhance user experience.

Legal and Compliance

To comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our services and users.

Business Operations

To manage our business operations, including accounting, reporting, and strategic planning.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Measure the effectiveness of our marketing campaigns
  • Improve website functionality and user experience

4.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for basic website functionality Session/1 year
Analytics Cookies Help us understand how visitors interact with our website 2 years
Marketing Cookies Used to deliver relevant advertisements 30 days
Preference Cookies Remember your settings and preferences 1 year

4.2 Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your experience on our website:

  • Browser Settings: Most browsers allow you to control cookies through their settings
  • Opt-out Tools: You can opt out of targeted advertising through industry opt-out pages
  • Cookie Consent Manager: Use our cookie consent tool to manage your preferences

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving users (e.g., payment processors, cloud hosting, analytics providers).

Business Partners

We may share information with business partners to provide joint services or promotions, with appropriate agreements in place to protect your privacy.

Legal Requirements

We may disclose information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

With Your Consent

We may share information for any other purpose with your explicit consent.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Technical Safeguards

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure
  • Regular security audits and monitoring
  • Access controls and authentication

Organizational Measures

  • Employee training on data protection
  • Confidentiality agreements
  • Limited access to personal information
  • Incident response procedures

Important: While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Portability

Request access to your personal information and receive a copy in a portable format.

Correction and Updates

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal and business requirements.

Restriction and Objection

Object to or request restriction of processing of your personal information.

Marketing Communications

Opt out of marketing communications at any time by using the unsubscribe link or contacting us.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our data retention practices include:

  • Account Information: Retained while your account is active and for a reasonable period after account closure
  • Project Data: Retained throughout the project duration and for applicable warranty periods
  • Marketing Data: Retained until you opt out or unsubscribe from communications
  • Legal Compliance: Retained as required by applicable laws and regulations
  • Analytics Data: Anonymized after specified retention periods

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

For users in the European Union, the minimum age for data consent is 16 years old (or lower age as set by member states).

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. We ensure appropriate safeguards are in place for such transfers:

  • Standard Contractual Clauses: EU-approved contract terms for data transfers
  • Adequacy Decisions: Transfers to countries with adequate data protection
  • Binding Corporate Rules: Internal data transfer policies
  • Other Appropriate Safeguards: As required by applicable laws

By using our services, you consent to the transfer of your information to countries outside your country of residence, including to the Philippines where our company is based.

11. Third-Party Links and Services

Our website may contain links to third-party websites, services, or applications that are not owned or controlled by ConstructCore. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party services you access through our website. We may also integrate third-party services (such as analytics, payment processing, or social media plugins) that have their own privacy practices.

Note: We are not responsible for the content, privacy policies, or practices of third-party websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or website notification
  • Post the updated policy on our website
  • Obtain your consent for material changes when required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Contact Information

Company: ConstructCore

Address: SM Seaside City Cebu, Cebu City, Philippines

Phone: +63 32 520 5500

Email: [email protected]

Business Hours

Monday - Friday: 8:00 - 17:00

Saturday: 8:00 - 12:00

Sunday: Closed

Data Protection Officer

For specific privacy-related inquiries or to exercise your rights, you can also contact our Data Protection Officer directly at [email protected]

Legal Basis for Processing: This Privacy Policy describes the legal basis for processing your personal information, including consent, contract performance, legal obligations, and legitimate interests.